Knowledgebase

 Can I change my Plesk panel password?

Yes, you can change your password by logging into Plesk, navigating to the 'Account' section, and...

 Can I change the password of an email account in Plesk, and how?

Yes, you can change an email account's password. In Plesk, go to 'Mail', select the email...

 Can I remove a domain from my Plesk account, and how?

Yes, you can remove a domain. In your Plesk panel, go to 'Websites & Domains', find the...

 Can UKC help me move my email accounts as well as my website?

Yes, we can assist in transferring your email accounts along with your website. We ensure a...

 Do I need to back up my website before copying it to UKC?

While UKC takes care of the website transfer, including data backup, we always recommend clients...

 How can I delete an email account in Plesk?

To delete an email account, navigate to 'Mail', find the email account you wish to delete, and...

 How can I find the Plesk panel URL for my website?

The Plesk panel URL is typically provided in your welcome email from the hosting provider....

 How crucial is uptime for my website, and what should I be aiming for?

Uptime is all about how often your website is available and accessible to visitors. Think of it...

 How do I add a new domain in Plesk Obsidian?

To host a new website with a second-level domain name: Go to Websites & Domains, click...

 How do I configure anti-spam filters for my email in Plesk?

Under 'Mail', select the email account for which you want to configure anti-spam settings. Click...

 How do I create a new email account in Plesk Obsidian?

To create an email account, log into Plesk Obsidian, go to 'Mail', and click on 'Create Email...

 How do I create a subdomain in Plesk Obsidian?

To create a subdomain, navigate to 'Websites & Domains', click on 'Add Subdomain', enter the...

 How do I log in to my Plesk panel for the first time?

To log in to Plesk, you'll need the username and password provided in your welcome email. You can...

 How do I manage DNS settings for my domain in Plesk Obsidian?

In Plesk, go to 'Websites & Domains', select the domain, and click on 'DNS Settings'. Here,...

 How do I transfer my website to UKC from another host?

To transfer your website to UKC, you need to sign up for one of our hosting plans. Once you have...

 How long will it take to complete my website move to UKC?

The duration of the transfer depends on the size and complexity of your website. Generally, it...

 How much storage space do I really need for my website?

The amount of storage you need depends on the size and type of your website. For instance, a...

 I have a growing online store. What should I be looking for in a hosting plan?

For an online store, especially one that's growing, you'll want to look for a hosting plan with...

 I keep hearing about uptime. How does it affect my website?

Uptime is a measure of how often your website is accessible to visitors. High uptime rates are...

 I often hear about bandwidth in web hosting. Can you explain what it is and why it’s important?

Bandwidth in web hosting is a bit like the width of a water pipe. It determines how much data can...

 Is it possible to access Plesk from my mobile device?

Yes, Plesk offers a mobile-friendly interface. You can access the Plesk panel from your mobile...

 What about storage? How much do I really need for my website?

Storage in web hosting is like the size of your garage – it’s where all your website’s content is...

 What are domain aliases, and how can I set them up in Plesk?

A domain alias is an alternative domain name for an existing site. To set one up, go to 'Websites...

 What are the steps to set up email forwarding in Plesk?

To set up email forwarding, select 'Mail', then choose the email account you want to forward....

 What exactly is bandwidth in web hosting, and why is it important for my site?

Bandwidth in the context of web hosting is like the size of the pipe that delivers content from...

 What should I do if I forget my Plesk password?

If you forget your Plesk password, you can reset it using the 'Forgot your password?' link on the...

 Will there be any downtime when moving my site to UKC?

We aim to minimize downtime as much as possible during the transfer process. In most cases, your...

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