Knowledgebase - UK-Cheapest.co.uk

Can I use Email 2FA and TOTP together? No, you can only enable one type of 2FA at a time. However, we highly recommend TOTP-based 2FA as...

Cannot log in to the UKC Client Area Recover UKC Client Area access when the login email, password reset, security question or...

Choose between UKC Email 2FA and TOTP We support two types of 2FA to enhance your account security: 1. Email-Based 2FA – A one-time...

Disable two-factor authentication safely To disable 2FA: 1. Log into your UK Cheapest account. 2. Go to Account Security > Two-Factor...

Enable two-factor authentication To enable 2FA, follow these steps: 1. Log into your UK Cheapest client account. 2. Navigate to...

How 2FA protects your UKC account How 2FA Works: 1. Something You Know – Your password, which is the first layer of protection....

Recover access when 2FA blocks login If you’re locked out because you can’t access your 2FA code: 1. Try using your backup codes (for...

Recover from a lost authenticator app If you lose access to your TOTP authentication app, follow these steps: 1. Use your backup codes...

Set up TOTP with an authenticator app To set up Time-Based One-Time Password (TOTP) 2FA, follow these steps: 1. Download an...

Switch from Email 2FA to an authenticator app How to Switch from Email 2FA to Time-Based (App) 2FA At UK Cheapest, we recommend using...

Understand two-factor authentication Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a...

What to do when a 2FA email does not arrive If you’re not receiving the 2FA email, try the following: • Check your spam/junk folder in case...

Why UKC Email 2FA is the default option At UK Cheapest, we enforce email-based Two-Factor Authentication (2FA) as the default method...

Why a new 2FA code may be required at login 2FA is required at every login to enhance security and prevent unauthorised access. However, if...