Authenticator apps

Set up TOTP with an authenticator app

Time-based one-time passwords are generated on your device and work without waiting for email. Any standards-compatible authenticator app can be used.

Scan onceAdd the UKC secret securely.

Time-based codesA new code appears regularly.

Save recovery accessKeep the backup code.

Prepare

Install a trusted authenticator and check device time

Use Google Authenticator, Microsoft Authenticator or another compatible TOTP app. Automatic date and time should be enabled because incorrect device time causes valid-looking codes to fail.

Enable

Scan the QR code from UKC Security Settings

Open Security Settings, choose Time Based Tokens, scan the QR code and enter the current six-digit app code. Never send the QR image or secret to anyone.

Recovery

Store the backup code outside the authenticator device

Test a new login after setup. If the device is lost, the backup code or identity-verified support process can restore access.

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