Plesk recovery
Start from the UKC Client Area because it normally signs you into the correct Plesk server without needing the separate Plesk password.
Try single sign-onOpen Plesk from the active hosting service.
Use the right serverYour plan identifies its assigned UKC hostname.
Recovery is availableSupport can restore access after ownership checks.
Fastest route
You can change the separate Plesk password later from your profile if required.
Direct login
If you sign in directly at the server’s :8443 address, choose Forgot your password? and follow the recovery email. The server hostname is shown with your hosting service and may be such as ukc10.uk through ukc13.uk.
Still locked out
Open a ticket from the account owner’s Client Area. Include the hosting domain, service name, server hostname and exact error. Never include an old or new password.
Need us to reset access?We will verify account ownership first.
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