First identify where the domain sends website traffic
Forwarding only works on the server reached by the domain's A record. A saved UKC parked-domain route remains inactive while the website points to Plesk, Wix, Shopify or another external service.
Included with every parked domain
Use UKC Web Forwarding
- Open My Domains and select Domain Tools.
- Open Web Forwarding.
- Enter the complete destination, including https:// and any required path.
- Choose a permanent redirect for a lasting move or a temporary redirect for a short-term route.
- Save and check the visitor-experience panel.
If the page reports that the public website is hosted elsewhere, the forwarding rule is saved but visitors will not use it until the website A record points to UKC Parking.
UKC web hosting
Forward a domain in Plesk
- Open My Services, choose the hosting service and log in to Plesk.
- Open Websites & Domains and choose Add Domain or change the hosting type for an existing domain.
- Select Forwarding and enter the complete destination URL.
- Choose standard forwarding unless you have a specific reason to use frame forwarding.
- Save, then confirm DNS for that domain points to the hosting server.
Choose redirect behaviour
Permanent or temporary?
- Permanent (301)
- Use when the old address has moved for the foreseeable future. Search engines may transfer signals to the destination.
- Temporary (302)
- Use for a short campaign, maintenance period or route likely to change back.
- Frame forwarding
- Avoid unless specifically required; it can create usability, sharing and search problems.
Test the complete journey
Check both HTTP and HTTPS
- Open the root domain and www version in a private browser window.
- Confirm the final page and path are correct and there is no redirect loop.
- HTTPS requests require a valid certificate on the server receiving the original request.
- Allow time for recent DNS changes to reach cached resolvers.
Website forwarding does not forward email
MX records control email separately. Do not replace or remove a working mail route while changing website forwarding.
The domain does not forward?
Send us the domain, intended destination, whether you configured Domain Tools or Plesk, the current A record, date and time tested, and the exact result. Include a redirect trace if available.
Ask the Hosting team