Do not disable HTTPS as the first fix
A loop is normally caused by conflicting rules, not by HTTPS itself. Removing the certificate or weakening security can create a second problem without resolving the first.
Identify the pattern
Note the two addresses involved
- www and non-www
- Two systems disagree about the preferred hostname.
- HTTP and HTTPS
- The application or proxy does not agree with the server about the secure connection.
- Two different domains
- Competing forwarding rules may point back to each other.
- One WordPress path
- A plugin, login rule or saved site URL may be responsible.
Test in a private browser window and record the exact starting URL and final error. Clearing cookies is useful after a fix, but cached data alone is not usually the underlying cause.
Plesk hosted website
Check the preferred domain and forwarding settings
- Open My Services, choose the hosting service and log in to Plesk.
- Open Websites & Domains, then Hosting Settings.
- Review the preferred domain and permanent redirect options.
- Keep one deliberate canonical route. Do not configure Plesk to force www while the application forces non-www, or the reverse.
- Save and retest in a private window.
WordPress
Check the saved site URLs and redirect plugins
- WordPress Address and Site Address use the intended hostname and HTTPS state.
- Only one plugin or server layer controls canonical redirects.
- Cloud proxy or caching settings correctly identify HTTPS requests.
- No maintenance, security or multilingual plugin redirects the same request back to itself.
Other layers
Review `.htaccess`, web forwarding and proxies
Take a backup before editing `.htaccess`. Look for duplicate rewrite blocks, old-domain redirects and rules that force the opposite hostname. For a parked domain, check Web Forwarding and DNS in Domain Tools. If using an external proxy or CDN, check its SSL mode and redirect rules too.
A DNS A record does not itself perform an HTTP redirect, but it determines which server receives the request and therefore which redirect configuration is active.
Still caught in a loop?
Send the exact starting URL, the two addresses involved, when it began, recent changes, whether WordPress or a proxy is used, and a screenshot of the browser error. Do not send Plesk, WordPress or FTP passwords.
Ask the Hosting team