Old domains normally leave your visible list automatically
Cancelled domains are hidden immediately. Expired non-.UK domains are hidden after 30 days and expired .UK domains after 90 days, allowing their different registry recovery periods to pass first.
Why it may still appear
An expired domain can still be recoverable
A domain remaining in the Client Area does not mean it is active. During a registry recovery window it may still be possible to renew or restore it, so UKC keeps the record visible long enough for you to act.
- Check the domain's status and expiry date.
- If you still need it, ask about renewal or restoration before requesting removal.
- If it is no longer required, wait for it to leave the filtered list automatically.
Manual removal
Support can remove eligible records on request
If an expired or cancelled domain remains visible and you need it removed sooner, submit a ticket naming each domain. The request must come from an authorised user on the account.
- Confirm that the domain is marked Expired or Cancelled.
- Make sure you no longer need its account history or recovery option.
- List the complete domain name or names in your ticket.
- Confirm that you authorise permanent removal from the account.
Manual deletion cannot be undone
Removing the WHMCS record is permanent and does not itself restore, renew or cancel a domain at its registry. Active and pending domains cannot be removed through this housekeeping request.
Need an eligible domain removed now?
Send the exact domain name and state that you authorise its permanent removal. We will verify its status before deleting the account record.
Request domain removal