Knowledgebase - UK-Cheapest.co.uk

Can I use both Email 2FA and TOTP 2FA at the same time? No, you can only enable one type of 2FA at a time. However, we highly recommend TOTP-based 2FA as...

How Does 2FA Protect My Account? How 2FA Works: 1. Something You Know – Your password, which is the first layer of protection....

How can I disable 2FA on my account? To disable 2FA: 1. Log into your UK Cheapest account. 2. Go to Account Security > Two-Factor...

How do I enable 2FA on my UK Cheapest account? To enable 2FA, follow these steps: 1. Log into your UK Cheapest client account. 2. Navigate to...

How do I set up TOTP 2FA using Google Authenticator or another app? To set up Time-Based One-Time Password (TOTP) 2FA, follow these steps: 1. Download an...

What if I lose access to my authentication app? If you lose access to your TOTP authentication app, follow these steps: 1. Use your backup codes...

What is Two-Factor Authentication (2FA) and why is it important? Two-Factor Authentication (2FA) adds an extra layer of security to your account by requiring a...

What should I do if I don’t receive my 2FA email? If you’re not receiving the 2FA email, try the following: • Check your spam/junk folder in case...

What should I do if I get locked out of my account due to 2FA? If you’re locked out because you can’t access your 2FA code: 1. Try using your backup codes (for...

What types of 2FA does UK Cheapest support? We support two types of 2FA to enhance your account security: 1. Email-Based 2FA – A one-time...

Why Does UK Cheapest Enforce Email 2FA Over TOTP 2FA? At UK Cheapest, we enforce email-based Two-Factor Authentication (2FA) as the default method...

Why do I need to enter a 2FA code every time I log in? 2FA is required at every login to enhance security and prevent unauthorised access. However, if...

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