Transfer only if you are changing registrar
If you only want the domain to use a website or email service elsewhere, change its DNS records or nameservers instead. A registrar transfer moves registration management and future renewals to another provider.
Before you begin
Check the domain can be transferred
- The domain was registered more than 60 days ago.
- It has not changed registrar during the last 60 days.
- It is active and not subject to a dispute, court order or registry restriction.
- The registrant email address is current and accessible.
A contact change can delay the transfer
Changing the registrant name, organisation or email address may trigger a 60-day inter-registrar transfer lock. If the current details are usable, complete the registrar transfer before making an ownership change.
Prepare in UKC
Unlock the domain and request its code
- Sign in and open Domains, then My Domains.
- Open the domain and select Registrar Lock.
- Disable the registrar lock so the domain is no longer marked clientTransferProhibited.
- Check the registrant email address under Contact Information.
- Request the domain's Auth Code, EPP code or transfer code through the available Client Area option or the UKC Helpdesk.
At the new registrar
Start the incoming transfer
- Order an incoming domain transfer from the new registrar.
- Enter the domain name and Auth/EPP code exactly as supplied.
- Approve any transfer confirmation sent to the registrant email address.
- Follow the new registrar's status updates until the transfer completes.
A valid transfer usually completes within several days. The new registrar should tell you if another approval is required.
What changes
Registration moves; hosting does not
- Future domain renewals move to the new registrar.
- Existing nameservers normally remain unchanged during the transfer.
- Website files, databases and mailboxes are not copied.
- Keep any UKC hosting or email service active until its contents have been moved and tested.
Need the Auth/EPP code?
Open a ticket from the UKC account that holds the domain. Include the domain name, but never send account passwords.
Request transfer assistance