Do not weaken mail security to keep Outlook Express connected
Outlook Express belongs to obsolete versions of Windows and no longer receives security updates. Older installations may not support the encrypted connections required by current UKC mail servers.
Recommended options
Choose a supported way to read your email
- Current Outlook - use a supported Microsoft mail application.
- Thunderbird - use a current desktop mail client.
- Roundcube - open your mailbox in a web browser.
Before changing applications
Protect messages stored on the old computer
- Check whether Outlook Express uses POP3 or IMAP.
- If it uses POP3, assume some messages may exist only on that computer.
- Back up the Outlook Express message store and address book before removing anything.
- Install the supported replacement and add the mailbox before attempting an import.
- Keep the backup until folders, sent mail and contacts have been checked.
UKC mailbox settings
Use encrypted, authenticated connections
- Username
- Your complete email address
- Password
- Your mailbox password
- Incoming IMAP
- Your assigned UKC server, port 993 with SSL / TLS
- Incoming POP3
- Your assigned UKC server, port 995 with SSL / TLS
- Outgoing SMTP
- Your assigned UKC server, port 465 with SSL / TLS
- SMTP alternative
- Port 587 with STARTTLS
Outgoing mail requires authentication. Use the same complete email address and mailbox password.
Need help moving an old mailbox?
Tell us the mailbox address, whether the old account uses POP3 or IMAP, the replacement application and any exact error. Do not send the mailbox password.
Ask for email help