Sitejet support

Get help with Sitejet Builder

UKC can help with access, hosting, publishing and platform faults. Content, bespoke design, custom code and third-party integrations may require your developer or a separate design service.

UKC hosting supportAccess, DNS, SSL and publishing problems.

Your website contentWording, branding and design choices remain yours.

Send useful evidencePage, action, error and time speed up diagnosis.

UKC can investigate

Hosting and builder operation

  • Sitejet is missing or does not open from Plesk.
  • Publishing fails or the published files are not served.
  • DNS or HTTPS prevents the intended public site from loading.
  • The editor returns a repeatable server or application error.

Project responsibility

Design and business content need your decisions

UKC support does not automatically write website copy, choose images, guarantee search ranking or develop bespoke application features. We can clarify platform controls and identify whether a fault belongs to hosting, Sitejet or third-party code.

Good support request

Show us how to reproduce the issue

Include the domain, page name, exact action, error text, approximate time, browser/device and screenshot. Say whether the issue occurs in the editor, preview or public website. Never send a password.

Sitejet not behaving as expected?Send a focused reproduction and we will investigate the platform path.

Open a support ticket

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