Email DNS

Understand and change an MX record

An MX record tells sending mail systems which server accepts email for your domain. The destination must be a hostname, and lower priority numbers are tried before higher ones.

Routes incoming mailPoints to a mail-server hostname.

Priority mattersLower numbers are preferred.

Change carefullyWrong values stop delivery.

How MX works

MX records select the receiving mail system

The root domain commonly uses one or more MX records such as priority 10 to mail.provider.example. If several records exist, senders try the lowest-numbered available destination first.

DNS Manager

Enter exactly what the email provider supplied

  1. Open Domain Tools. Select the domain, then DNS Manager.
  2. Find the MX record. Choose Edit, or Add record if none exists.
  3. Set host, priority and server. Use @ for the root and omit https://, paths and email addresses.
  4. Save and check. Use Domain Diagnostics after cached answers expire.

Protect delivery

Prepare the destination before changing DNS

Create the mailbox or tenant at the new provider first. Keep the old service active during the transition, preserve related SPF, DKIM and verification TXT records, and send test messages in both directions.

MX is for incoming email.

SMTP settings used by an email application are separate and do not belong in an MX record.

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