Email - Configuring Outlook

How to setup a POP / IMAP account in Outlook:

1. Open Microsoft Outlook™
2. Choose Tools from the menu at the top of the screen, then select Email Accounts.
3. Select to Add a new Email Account.
4. Enter the following information - please replace yourdomainname.com with your domain name:

Server information:

Account Type: POP3 / IMAP
Incoming Mail server: mail.yourdomainname.com
Incoming port: POP3 110 / IMAP 143
Outgoing Mail server: mail.yourdomainname.com
Outgoing port: 587

Logon information: 
User name: email address
Password: webmail password

Under More settings - > Outgoing server select 'My Outgoing server (SMTP) requires authentication'
Select the option 'Use same settings as my incoming mail server'

If your ISP is Sky or you are receiving a 553 error please select the option 'Log on using' then enter your email address and password

Under More settings -> Advanced - set the Outgoing server (SMTP) port to 587

If you find that you are experiencing problems with using our SMTP server to send mail in Outlook, please follow the link below to view our help page "Which SMTP server should i use?":

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