Email - Configuring Thunderbird

Thunderbird is free email software for Mac OS X and Windows.

This walkthrough will show you how to configure Thunderbird to work with your new Plesk email address.

  1. Open Thunderbird.
  2. Open the Tools menu, then click on Account Settings...thunder_account
  3. At the bottom of the left column, click Account Actions.
  4. Click Add Mail Account... A new window will pop up.thunder_add
  5. Here, enter your account information:thunder_basicinfo
    • Your name: The name you want to display with this email address.
    • Email address: Your Jumpline email address.
    • Password: The password you created for this email address.
    • Leave the Remember password option selected.
  6. Click Continue.
  7. After a few seconds, Thunderbird will finish testing your settings.
  8. You may need to click Edit if Thunderbird auto-populated your settings.
  9. From the dropdown menu, choose either IMAP (keep messages synced with the server) or POP (download messages to your local computer).
    Also, next to SMTP, change the port to 25.thunder_imap_pop
  10. Click Manual Setup... The window will close.thunder_manual
  11. From the left menu, under your new email address, choose Server Settings.thunder_serversettings
  12. Enter your incoming mail server information:thunder_incoming_details
    • Server Name: mail.EXAMPLE.COM (replace EXAMPLE.COM with your domain name)
    • Port: You should leave this set to the default. It should be 143 for IMAP, 993 for Secure IMAP (with SSL), 110 for POP, or 995 for Secure POP (with SSL). More about SSL below.
    • User Name: username@example.com (this should be your full email address)
    • Connection security: None or SSL/TLS. SSL encryption will improve (but not guarantee) your email security. A warning: If you did NOT install a matching SSL certificate for your domain, you will get a warning that says Security Error: Domain Name Mismatch when you try to access your email. If you want to use SSL without the popup, you may want to install this extension for Thunderbird.
    • Authentication method: Password
    • Server Settings: You can choose these options based on personal preference.
  13. Now, from the left menu select Outgoing Server (SMTP).thunder_smtp
  14. Click on the name of your outgoing email server in the list so it's highlighted.thunder_smtp_edit
  15. Click Edit...
  16. In the new window, enter your SMTP server settings:thunder_smtp_details
    • Description: Enter a label for this outgoing mail server for your own use.
    • Server Name: mail.EXAMPLE.COM (replace EXAMPLE.COM with your domain name)
    • Port: 25 is the default port, and it should be 465 if you have SSL enabled.
    • Connection security: None or SSL/TLS. Again, you will get a warning if you choose to use SSL encryption but don't have a matching certificate installed on your server.
    • Authentication method: Password
    • User Name: username@example.com (this should be your full email address)
  17. Click OK. The popup will close.
  18. Click OK.

Congratulations! You've just set up Thunderbird with your new email address. Click the Write a new message button to send yourself a test message, so you can make sure you are able to send and receive.

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